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Each year it takes hundreds of amazing, dedicated, enthusiastic,and hard working volunteers in nearly 20 sections to support the Heritage Festival!

We are so proud of the amazing community of people that come together
and make our annual celebration of culture such a success.

Being an EHFA volunteer means enjoying a sense of community, finding new friendships, developing new skills, and being part of an inclusive environment, and that is only the beginning! Please read below to learn more about the benefits of volunteering.


Benefits of Volunteering

There are many amazing benefits to being an EHFA Volunteer Each volunteer that completes the minimum required hours (1 shift – approx. 5 hours) receives the following:

  • Festival swag
  • Snacks & meals during shift(s)
  • ETS Volunteer Bus Pass (for the Festival dates only; conditions apply)
  • Scholarship Draw opportunities (must meet eligibility requirements – see Scholarships section)
  • Returning volunteers get advance opportunity to sign up for the next year’s shifts.

  • Electronic copy of our Spring and Fall newsletters
  • Certificate of Recognition (upon request)
  • Letter of Recognition (to confirm hours & role(s); upon request)
  • Opportunity to connect with like-minded individuals who love to celebrate culture & diversity, including many newcomers to Canada.
  • Opportunity to explore the Festival before or after your volunteer shift and learn about the many cultures that contribute to the Edmonton community

Scholarship Opportunities

Attention all post-secondary student volunteers! We have an amazing scholarship program thanks to the generosity of our sponsors. Scholarship amounts range between $250 – $1000 and are awarded by random draw from all eligible entries.

Eligibility Criteria:

Volunteer must be registered in a full-time program at an accredited Canadian post-secondary institution by December 31 of the year of the Festival (ex: for this year by Dec. 31, 2018).

Volunteer must complete a minimum of 2 shifts (approx. 10 hours) to be entered into the draw. More shifts = more entry forms


Volunteer Sections

Baby Care Attendant

Volunteers in this position will hand out stickers and advise guests on the services offered in the Baby Care tent. *Please note: there will NOT be an orientation session on this role. Instructions will be given on arrival of your first shift.

Bike Attendant

Volunteers in this section will monitor the bike racks and may pass out maps & menus to visitors as well as answer questions about the Festival. *Please note: there will NOT be an orientation session on this role. Instructions will be given on arrival of your first shift.

Cheryl’s Place (eligible for group opportunities)

Count Room team members aid in managing the food ticket distribution during the Festival. Roles in Cheryl’s Place are best suited for volunteers who enjoy counting, detail-oriented work, and a fast paced environment.

Food Ticket Sellers (eligible for group opportunities)

Food Ticket Sellers sell food tickets to visitors on-site during the Festival.

Golf Cart Security

Volunteers in the Golf Cart Security section help the Golf Cart Supervisor record and manage the distribution of golf carts on site. *Please note: there will NOT be an orientation session on this role. Instructions will be given on arrival of your first shift.

Green Team

Green Team Ambassadors assist in maintaining Hawrelak Park's cleanliness during the Festival.


The Hospitality area provides a covered resting space, meals, and snacks for volunteers. Hospitality Attendants participate in a number of tasks including: preparing and serving snacks, lunch, dinner, and beverages throughout the day.

Information Kiosks

Info Kiosk Ambassadors are often the first interaction Festival visitors have when they arrive. Volunteers for these areas provide information regarding on-site events, services, entertainment schedules, menus, etc.


Kidzworld provides young Festival-goers with cultural and non-cultural programming. Kidzworld Attendants assist parents and their children with the various programs, and keep the area clean and safe for patrons.

Lost & Found

Volunteers in this section manage and record all lost and found items and respond to visitor inquiries. In addition, they may also answer general questions regarding the Festival and its activities.

Lost Person Centre (eligible for group opportunities)

Volunteers in this section assist with lost persons in the park - this could include children, elderly, and people with disabilities.

Transportation Crew (Golf Cart Driver)

The purpose of the on-site Transportation Crew is to maintain product stock in various areas and to transport individuals from different locations within Hawrelak Park, as required. *Must be available for a shift all three days. **Preference is given to past volunteers. ***MUST be able to attend Orientation on the Friday before the Festival weekend

Volunteer Registration Ambassador

Volunteer Registration Ambassadors help fellow volunteers sign-in (register) for their shift, hand out volunteer swag, and answer general volunteer questions.

How do I become a volunteer?

Go to our website’s volunteer page ( and click the ‘sign up now’ button. From there you may select your shifts and register. You will receive an email detailing your shifts. If you need to modify or cancel your shift, click on that email and it will take you back to update your shifts.

When can I volunteer?

Majority of our volunteer opportunities are during the festival held the August long weekend (August 3-5). We recently added some Orientation shifts before the festival on July 30. If you have a skill that you would like to utilize with us, send our volunteer coordinator an email and we will look for a way for you to use it.

When is Volunteer Orientation?

Volunteer Orientation is the Tuesday before the festival (July 30th, 2019 from 5:00 pm – 8:00 pm). All volunteers are welcome to attend. *Please note that not all sections have scheduled orientation sessions. More information will be available closer to the festival.

Did you receive my application?

We hope so! If you provided an email check your inbox to make sure you received our confirmation email. If it isn’t there, make sure to check your junk or spam folder. If the letter never comes, send our volunteer coordinator an email!

What qualifications do I need to volunteer?

Some of our positions require our volunteers to have a valid class 5 drivers license, and some require a police check. Please check the descriptions of the roles when selecting your shift(s).

What kinds of volunteer opportunities are available?

We currently have 13 sections that volunteers can take up roles in.Please see Volunteer Sections tab to see full listing of jobs available.

Can I volunteer to do something that isn’t listed in the current opportunities?

If you have a skill that you would like to utilize with us, send our volunteer coordinator an email and we will look for a way for you to use it.

How old do you have to be to volunteer?

All volunteers between the ages of 13 - 15 must volunteer with a parent or guardian. All volunteers over 15 but under 18 must complete a youth consent form that must be signed by a parent or guardian. Some sections require volunteers to be 18 or older.

How much time must I commit to volunteering?

We ask that our volunteers sign up for one shift during the festival – this can be between 3 – 8 hours depending on the role.

Can my family volunteer together? My group of friends?  My company?

Yes! Absolutely! You are welcome to bring your friends, family, and coworkers to volunteer. You can even sign them up with you on our registration page! If your company is a non-profit that is trying to raise money for a cause, please reach out to our volunteer coordinator. We have a program just for you!

When can I pick up a t-shirt?

T-shirts will be given out when you arrive for your first shift. If you are working multiple days, please remember to wear it for each shift. Volunteers only receive one t-shirt each.

When can I pick up a bus pass?

Bus passes will be distributed to volunteers who do not already have an ETS pass at orientation. Bus passes will be given out on a first come first serve basis. We only get a limited number of them; if you require a bus pass please make sure to attend orientation.

Where is volunteer central located?

Volunteer central is located at the Amphitheatre in Hawrelak Park. A map will be available closer to the festival.